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Marie has the rare gift of turning policies and procedures into positive customer experiences. With 17 years frontline customer service experience backing up her training.
Marie has helped her students internalise policies, guidelines and best practices, and actually care for the customer - a much-needed skill in today's competitive business environment. She's found the same skills that work on the phone and behind the counter also work in social media - where people connect in real time.
As well as being a trainer, Marie is also a facilitator, helping people and groups discover their own wisdom by asking the right questions.
Are you missing new business opportunities because you don't "get" social media?
sy social media consultancy and Marie Workshops proudly present
Get Social Media
Get Social Media is designed for business professionals who are new to social media. If you've heard of Twitter, Facebook, YouTube, blogs etc., but you don't know how it can grow your business, this course is for you. It includes case studies, examples and real-life exercises in a safe environment.
We're planning some exciting new developments for Marie Workshops in 2011, so to stay in touch with developments, please sign up to our email updates. Our promise: we'll only email you when there's something worth saying!
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